FAQ

FAQ

πŸ“Œ Things You Might Want to Know

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πŸ•’ Store Hours

πŸ”Ή What are your store hours?

  • Tuesday, Friday, and Saturday: 11:00 AM – 5:00 PM

  • Wednesday and Thursday: 11:00 AM – 6:00 PM

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🚚 Delivery & Shipping

🚚 Do you offer delivery or shipping?

  • βœ… In-store pickup available.

  • βœ… Local delivery throughout Long Island, Suffolk County, and the five boroughs.

  • βœ… Nationwide shipping available.

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🎨 Custom Decorations

🎨 Do you create custom decorations or balloon arrangements?

  • Yes! 🎨 Customize your balloon arrangements and decor by selecting your theme and colors.

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πŸ“ Location

πŸ“ Where are you located?

  • 830 Merrick Road, off of Grand Avenue

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🎈 Party Supplies

🎈 What types of party supplies do you sell?

  • Over-the-counter balloons, decorations, party favors, tableware, centerpieces, and more!

⏳ Turnaround Time

⏳ What is your turnaround time?

  • Turnaround time varies. We recommend placing orders at least 2 weeks in advance, but we often accommodate last-minute requests when possible.

πŸ“† Payment Plans

πŸ“† Do you accept payment plans?

  • Yes! A 1/3 deposit is required as a retainer (non-refundable).

🎊 Event Services

🎭 Event Planning & Setup

🎭 Do you offer event planning or decoration setup?

  • Yes! Complete event planning and setup is our specialty.

❓ Other

🎈 Helium & Balloon Inflation

🎈 Do you offer helium tank rentals or balloon inflation services?

  • ❌ We do not rent helium tanks.

  • βœ… We inflate outside balloons but are not responsible for them.

  • 🎈 We have a huge variety of balloons in stock!

πŸ’³ Orders & Payments

πŸ’° Payment Methods

πŸ’° What payment methods do you accept?

  • Cash, credit cards, and online payments are accepted.

🎁 Discounts

🎁 Do you offer discounts?

  • Absolutely! Event planners enjoy a 10% discount once a relationship is established.

πŸ“… Booking Recommendations

πŸ“… How far in advance should I book balloon arrangements or rentals?

  • Book early! Busy seasons (March – September) fill up fast.

πŸ€” Decoration Assistance

πŸ€” Can you help me choose decorations for my event theme?

  • Absolutely! πŸŽ‰ We offer various options and photos to help you select the perfect decorations.

Book An Appointment

πŸ’‘ Need more information? Contact us today! πŸ“žπŸ“©

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